I know you're all dying to know what happened since my previous post, so I'll let you know that I picked up my computer this evening. They say it's fixed. I also saved another $1,000+ just today by having AppleCare because they had to replace my "logic board" (that's Mac-talk for motherboard). All in all, for the $249.99 I paid when purchasing the G5 over a year and a half ago, I believe I've saved over $2,500. Interesting that that's the same price as the new MacBook Pro...